Frequently Asked Questions
Shopping for, financing, and maintaining a Toyota can bring up plenty of questions. City World Toyota provides helpful information for drivers throughout the Bronx and New York City, whether you're preparing for your next purchase or already own a Toyota.
Visiting City World Toyota
Where is City World Toyota located?
Our sales showroom is located at 3333 Boston Road, Bronx, NY 10469. The City World Toyota Service & Parts Center is just a mile up the road at 3860 Boston Road, Bronx, NY.
What are your sales, service, and parts hours?
Our showroom is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 5:00 PM. Our service and parts departments are open Monday through Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 2:00 PM, and are closed on Sunday.
How can I contact City World Toyota?
You can reach our new and used car sales team at 888-620-8709, service department at 888-751-8628, or parts department at 888-751-4968.
Shopping for a Toyota
Which new Toyota models can I shop for at the dealership?
We offer a wide selection of new Toyota cars, SUVs, trucks, hybrids, and electric vehicles. Frequently carried models include the Toyota Camry, Corolla, Corolla Cross, RAV4, Grand Highlander, Highlander, Sienna, Tacoma, Tundra, and bZ, with availability varying as inventory changes.
Does City World Toyota sell used vehicles?
Yes. Our pre-owned selection primarily features a wide variety of used Toyota models, with vehicles from other manufacturers also available at times.
What does Toyota Certified mean when shopping for a used vehicle?
A Toyota Certified Used Vehicle is a pre-owned Toyota that meets Toyota's age, mileage, condition, and inspection requirements. Certified vehicles also come with Toyota-backed limited warranty coverage, roadside assistance, and a CARFAX Vehicle History Report, with benefits varying by certification level.
Can I complete part of my Toyota purchase from home?
Yes. You can select a vehicle, adjust payment options, and continue the purchase process online. City World Toyota also offers the option to have your vehicle delivered to your home.
How can I find out what my current vehicle is worth?
You can complete our online trade-in appraisal form with information about your vehicle, including its year, make, model, VIN, mileage, condition, options, accident history, and title information. These details help us evaluate your vehicle as a potential trade-in.
Financing & Offers
Can I finance a new or used vehicle at City World Toyota?
Yes. Financing is available for both new and pre-owned vehicles. Our finance team works with shoppers to explore available loan terms and financing options based on the vehicle, credit qualifications, down payment, and other factors.
Can I apply for Toyota financing online?
Yes. City World Toyota provides an online finance application that allows you to begin the financing process before visiting the dealership.
What Toyota incentives are currently available?
Toyota regularly offers lease deals, financing rates, and cash offers on select new models. Available incentives change throughout the year, so check our current specials to see which offers are available for the Toyota you're considering.
Are there special Toyota offers for college graduates or military members?
Yes. Toyota Financial Services offers additional rebate programs for qualifying college graduates and U.S. military personnel on eligible Toyota purchases or leases. Each program has its own eligibility requirements and terms.
Toyota Service
What maintenance can I have performed at your Bronx service center?
Our service center handles routine Toyota maintenance and repairs including oil and filter changes, tire rotations, brake and brake-pad service, battery replacement, filter replacement, wiper blades, key-fob batteries, and multi-point inspections. The center also uses advanced diagnostic equipment for vehicle diagnosis and repair.
How do I know when my Toyota is due for maintenance?
Your Toyota's Maintenance Guide provides the service schedule specific to its model and powertrain. Toyota generally recommends maintenance at six-month or 5,000-mile intervals, although the work required at each interval varies. Driving conditions and vehicle-specific requirements can also affect which services are due.
Are service coupons available for Toyota maintenance?
Yes. City World Toyota publishes service specials for eligible maintenance and repair services. Offers change over time, so check the current service specials before your appointment for available savings and expiration dates.
Toyota Ownership
What is ToyotaCare?
ToyotaCare is a complimentary maintenance and roadside assistance plan included with eligible new Toyota vehicles. Coverage begins with the purchase or lease of an eligible vehicle and lasts for a set time or mileage period based on the vehicle and model year.
What benefits are included with ToyotaCare?
Roadside assistance benefits can include towing, battery jump-starts, lockout assistance, emergency fuel delivery, tire service, and winching, providing support for common issues that can leave you stranded on the road.
Where can I purchase Toyota Genuine Parts and accessories?
Toyota Genuine Parts and accessories are available through our Parts Center. You can also shop online using your vehicle information, VIN, or part number to help locate compatible parts.
Can I order a Toyota part that isn't currently in stock?
Yes, if the part you need is not currently available, the parts department can order it for you. You can submit a request with your vehicle information and a description of the part you need.
Still Have Questions?
If you have a question we didn't cover, contact City World Toyota today. We're happy to answer any additional questions so you can feel confident about what comes next.
